CQC-registered · West Midlands & West Yorkshire
Palliative and end of life support at home
Providing compassionate care, comfort, support with pain management, emotional support, and dignity for individuals who choose to spend their final phase of life in their own homes or a familiar and peaceful environment.
We work alongside your district nursing and hospice teams, and we are clear about where our part ends.
- Day and night cover
- Support for the family too
- Arranged quickly
What we provide
Most people, asked where they would like to be at the end of their life, say home. Making that possible usually takes more hands than a family has.
-
Gentle personal care
Washing, mouth care, skin care and changing position — unhurried, and done with care.
-
Eating and drinking
Help for as long as it is wanted, and no pressure once it is not.
-
Sitting through the night
Someone awake and present, so nobody is alone and the family can sleep.
-
Keeping the house going
The laundry and the ordinary tasks that pile up when everything else is happening.
-
Respite for relatives
For families who have been awake three nights and cannot do a fourth.
-
Supporting you to do it
If you want to give the personal care yourself, we support you rather than take over.
What we do not provide
Being clear about this is part of doing it well. We are registered for personal care, not clinical treatment.
- Pain and symptom management stays with the district nursing team and the GP
- Syringe drivers, wound care and prescribing are not ours to do
- Specialist palliative advice comes from your local hospice team
- We follow the plan those teams set, and we will say when something needs a nurse
Needing to arrange something quickly?
Call us. If a hospice or district nurse is already involved, give us their details and we will coordinate directly rather than making you relay messages.
How support begins
Call us
Tell us what is happening. We will say honestly what we can put in place and how fast.
We coordinate
We speak to the district nursing, hospice or discharge team directly, so you are not the messenger.
Care starts
Usually within a day or two, and sooner where we can. Nights first, if nights are the problem.
We adjust
Needs change quickly at this stage. We review constantly rather than on a schedule.
What you can expect
- Carers who are calm, unhurried and not frightened of the situation
- Plain explanations of what is happening and what tends to come next
- Practical help with the ordinary things, not just the care
- Coordination with the nursing and hospice teams, so you are not managing it
- Honesty about when something needs a nurse rather than a carer
Questions families ask
How quickly can you start?
Usually within a day or two, and sooner where we can. Call and we will tell you honestly rather than promise something we cannot hold to.
Can you provide overnight care?
Yes. An overnight carer, awake through the night, is often the thing that makes staying at home possible — because it lets the family sleep.
Who pays for this?
Care at the end of life may be funded by NHS Continuing Healthcare or through a fast-track pathway; eligibility is decided by the NHS, not by us. The hospital or community team can start that, and it moves quicker than people expect. Ask them before you agree to pay privately.
Will the same carers come?
We aim for a small, consistent team. Familiarity matters more at this stage than at any other.
Can you support us as a family?
Yes. We will explain what we are doing and why, tell you what tends to happen next so less of it is frightening, and take on the tasks that pile up.
Talk to us
No obligation, no sales visit. If you are arranging care for the first time and do not know what to ask, that is the normal place to start — just call.
We cover the West Midlands and West Yorkshire. See the areas we cover.