About Right Choice Living

Right Choice Living was established by a team of dedicated professionals with over a decade of combined frontline experience in the health and social care sector. Throughout our careers, we have seen first-hand what truly exceptional, person-centred care looks like—and, just as importantly, the consequences when care is shaped by organisational convenience rather than individual needs.

These insights inspired us to create a provider built on a different foundation.

At Right Choice Living, we deliver care that is genuinely centred around the individual. We prioritise continuity by matching people with familiar carers whenever possible, arranging visits at times that align with personal routines and preferences, and ensuring our care professionals have the time needed to offer meaningful support. Our focus is not simply on completing tasks, but on building trusted relationships that promote wellbeing, independence, and dignity.

Our philosophy is simple: quality care is personal, compassionate, and delivered with respect, dignity, and the time it truly deserves.

• Person-centred care. Everyone is an individual with their own preferences, values and needs.
• Respect and dignity. Compassion and empathy in every interaction, including the undignified moments.
• Safety and reliability. Care that is well-coordinated and turns up when we said it would — and a phone call when it cannot.
• Empowerment. Supporting adults at risk to make their own choices and keep their independence wherever possible.
• Integrity. Honesty, transparency and accountability — including about what we cannot do.

Every carer we send is DBS-checked at enhanced level and reference-checked, and completes induction training before their first visit. We hold public liability and employers' liability insurance.

We have a written safeguarding policy and a complaints procedure — ask for either and we will send it to you. As a CQC-registered provider we are required to notify CQC of safeguarding concerns, and we do.